Return & Refund Policy – Niagara Print Express

We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and exchange policy below.

Eligibility

  • We accept returns and exchanges for both defective and non-defective products.

  • Products must be new, unopened, and in their original packaging.

  • Returns or exchanges must be requested within 3 days of receiving your order.

How to Request a Return or Exchange

Please contact us within the return window:
πŸ“ 145 Hwy 20 E, Pelham, ON L0S 1E3, Canada
πŸ“ž +1 (289) 897-9026
πŸ“§ info@niagaraprintexpress.ca

Include your order number, reason for return/exchange, and clear photos if applicable.

Return Methods

  • In-store return at our Pelham location.

  • By mail (return label included in your package).

Cost & Fees

  • No restocking fee.

  • Return shipping may apply if the item is non-defective.

Refunds

  • Refunds will be processed within 7 business days after we receive and inspect the returned item.

  • Refunds are issued in the original payment method.